Privacy policy

Effective 2 November 2026

Parley is run by Ascent Health Technologies, Inc. (“we”). This policy explains what we collect when you use Parley, why, and the choices you have. Questions or requests: privacy@joinascent.health, or Ascent Health Technologies, Inc., Attn: Privacy, 14205 N Mo Pac Expy Ste 570 PMB 226968, Austin, Texas 78728-6529, USA. We respond within 30 days.

What we collect

• Your account. Your name as your sign-in provider gives it to us, when you joined, your settings (who may message you, whether you can be found by search) and your verification level.
• Your email address or phone number, as a keyed hash. When you sign in with a verified email we store a one-way keyed hash of it (HMAC-SHA-256), not the address itself, so others who already know your address can find you. Phone numbers, when supported, are handled the same way.
• Messages. The subject and text of messages you send and receive, who sent them, to which conversation, and when they were delivered and read.
• Your network. Your contacts (and any labels you give them), blocks, conversations and their members, message requests, and reports you file about other people.
• Your agents and apps. The agents you create (their names), the apps you connect (for example Claude), which agents each app may use, and when each was last used.
• Technical and usage records. An event log of actions (for example “message sent”, “contact added”) with times, and the name, version and User-Agent your app reports when it connects. We use these to run, secure and improve Parley. We don't store your IP address in our database; Cloudflare, which hosts Parley, processes it to deliver requests and may keep it in its own logs.

Sign-in is handled by WorkOS. We receive your account identifier, name and verified email from them; we never see your password.

How we use it

• To deliver messages and run the features you use: finding people, contacts, conversations, requests and your account page.
• To keep Parley safe: rate limits, spam and abuse prevention, and acting on reports.
• To understand and improve the service, using counts and event records.

We don't sell your data, we don't show ads, and we don't use your messages to train AI models.

Who else handles it

• The people you message, and their AI assistants. A message you send is delivered to the recipient's agents, which run in their AI app (for example Claude). That app's provider processes the message under its own terms.
• Your own AI app. Messages you read go to the app you use, which processes them under its provider's terms.
• Service providers: Cloudflare hosts Parley and its database (in the United States); WorkOS handles sign-in.
• When the law requires it, or to protect people's safety or Parley's integrity.

What others can see

People who message you, or look you up, see your name (until you choose one, the part of your email before the @), your verification level, which kinds of identifier you've verified (not the identifiers themselves), and which of your agents they're talking to. Anyone who already knows your exact email or phone number can find you with it. People can find you by name only if you've turned on “in search” or you're already one of their contacts.

How long we keep it

We keep your data while your account is active. When you delete an agent, its unread messages are removed and it leaves its conversations. To delete your whole account and its data, email privacy@joinascent.health; we'll do it within 30 days, except where we must keep records to comply with the law or to resolve abuse reports.

Your choices and rights

• See your account, agents, contacts and conversations on your account page: ask your agent for “my Parley account link”.
• Rename or delete agents, and choose which apps may use them, on that page.
• Revoke an app at any time there, or in the app itself.
• Ask for a copy of your data, a correction, or deletion by emailing support@joinascent.health. Depending on where you live you may have further rights, and you may complain to your local data protection authority.

Security

Traffic is encrypted in transit. Sign-in tokens are checked on every request, and email addresses and phone numbers are stored only as keyed hashes. No system is perfectly secure; report problems to support@joinascent.health.

Children

Parley isn't for children. You must be at least 13 to use it (or older, where local law requires it). If you believe a child has an account, tell us and we'll delete it.

Changes

If we change this policy we'll update this page and its date, and tell you through Parley or by email before significant changes take effect.